Privacy Policy
Introduction
This privacy policy describes First Global Services with respect to information collected from users who access our Website at https://firstglobalservice.com/, or otherwise share personal information with us (collectively: "Users").
Reasons for data collection
Processing of your personal information (i.e. any information that can reasonably allow your identification; hereinafter "Personal Information") [add an explanation regarding the legal grounds for processing personal information, such as:] it is necessary to the fulfillment of our contractual obligations towards you and to provide you with our services, in order to protect our legitimate interests and to comply with the legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this privacy policy.
We urge our users to read the privacy policy carefully and use it to make informed decisions.
What information do we collect?
We collect two types of data and information from users.
The first type of information is de-identified and is not identifiable and belongs to a user (or users). This information may be made available to or is collected through your use of the Website. (“Non-Personal Information”). We do not know the identity of a user from whom non-personal information was collected. This non-personal information that is collected may include your aggregate usage information and technical information transmitted by your device, including certain software and hardware information (for example, the type of browser and operating system your device uses, language preference, time access, etc.) in order to improve the functionality of our Site. We may also collect information about your activity on the Site (for example, page views, online browsing, clicks, actions, etc.)
The second type of information Personal Information that is individually identifiable information, that is, information that identifies an individual or that can, with reasonable effort, identify an individual. That information includes:
Device Information: We collect personal information from your device. Such information includes geolocation data, IP address, unique identifiers (for example, MAC address and UUID) and other information that relates to your activity on the Site.
[add the types of personal information collected and the respective explanations, such as:]
Registration Information: When you register on our Site you will be asked to provide us with certain information such as: full name; email or physical address, and other information.
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How do we receive information about you?
We receive your personal information from various sources:
When you voluntarily provide us with your personal data to register on our Site;
When you use or access our Site in connection with your use of our services;
From third-party providers, services and public records (for example, traffic analysis providers).
What information do we collect?
We do not rent, sell, or share user information with third parties, except as described in this privacy policy.
We may use the information for the following:
[ add detailed usage types, such as:]
Communicate with you: – send you notices about our services, provide you with technical information, and respond to any customer service issues you may have;
To communicate with you and keep you informed of our latest updates and services;
To deliver advertisements to you when you use our Site (see more under "Advertisements");
To market our websites and products (see more under "Marketing");
Carrying out activities related to statistics and analytical studies, aimed at improving the Site.
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In addition to the various uses listed above, we may transfer or disclose personal information to our affiliates, affiliated companies, and subcontractors.
In addition to the purposes listed in this privacy policy, we may share personal information with our trusted third-party providers, who may be located in different jurisdictions around the world, for any of the following purposes:
Hosting and operation of our Site;
[Add and modify relevant third-party types, such as:]
Offer you our services, including a personalized display of our Site;
Storing and processing such information on our behalf;
Serve you banner ads and help us measure the success of our advertising campaigns and help us retarget any of our users;
Providing marketing offers and promotional materials related to our Site and services;
Conducting research, technical diagnostics or data analysis;
We may also disclose information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request. (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action related to illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property, or safety of us, our users, you, or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or if we deem it necessary to enforce intellectual property or other legal rights.
user rights
You may request:
Receive confirmation of whether or not personal information relating to you is processed, and access your stored personal information, together with supplementary information.
Receive a copy of the personal information you provide directly to us in a structured, commonly used and machine-readable format.
Request for rectification of your personal information that is under our control.
Request that your personal information be deleted.
Object to the processing of personal information by us.
Request the restriction of the processing of your personal information by us.
File a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the rights mentioned above, or receive more information, please contact our Director of Data Protection ("DPO") using the information detailed below:
[add contact details] .
Data retention
We will retain your personal information for as long as it is necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, taking into account the requirements applicable to the situation and the need to destroy out-of-date and unused information in the shortest reasonable time. . Pursuant to applicable regulations, we will keep records containing customer personal data, account opening documents, communications, and anything else in accordance with applicable laws and regulations.
We may rectify, replace, or delete incomplete or inaccurate information at any time and at our sole discretion.
Cookies
We use cookies and other technologies in our related services as do our trusted partners, including when you visit our site or access our services.
A "cookie" is a piece of information that a website assigns to your device while you view a website. Cookies are very useful and can be used for different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making it faster and easier for you to interact with our Services. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to collect statistical data about the use of our services.
The Site uses the following types of cookies:
to. 'Session Cookies' which are only stored temporarily during a browsing session to enable normal use of the system and are deleted from your device when the browser is closed;
b. 'Persistent Cookies' which are only read by the Site, stored for a fixed period on your computer, and are not deleted when the browser is closed. These cookies are used when we need to know who you are in case of repeat visits, to allow us, for example, to store your preferences at the next login;
c. 'Third party cookies' which are set by other online services that run content on the page you are viewing, for example by third party data analytics companies that monitor and analyze our access to the web.
Cookies do not contain any information that personally identifies you, but the personal information we store about you may be linked by us to the information stored in and obtained from cookies. You can delete cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We also use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information, such as how often users access the Site, the pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our site and services. Google Analytics collects the IP address assigned to you on the date you visit the Sites, rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by Google Analytics. Google Terms of Use and Privacy Policy.
Third Party Information Collection
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties or sites over the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party to which you choose to disclose information.
This privacy policy does not apply to the practices of companies we do not own or control, or to persons who are not our employees or managers, including any third parties about whom we may disclose information under what is established in this privacy policy.
How do we protect your information?
We have taken great care to implement and maintain the security of the Site and your information. [ explain your security practices, such as: we employ industry-standard procedures and policies to ensure the security of the information we collect and maintain, and prevent unauthorized use of such information, and require any third parties to comply with security requirements Similar. in accordance with this privacy policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the actions of those who unauthorizedly access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside of the European Economic Area (EEA). In those cases, we will transfer your data only to those countries approved by the European Commission that provide an adequate level of data protection or that have entered into legal agreements that guarantee an adequate level of data protection.
Adverts
We may use third party advertising technology to deliver advertisements when you access the Site. This technology uses your information regarding your use of the Services to deliver advertisements (for example, by placing third-party cookies on your web browser).
[Add information about personalized ad opt-outs, such as:] You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and about your choices regarding the use of this information by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective Websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your personal information, such as your name, email address, phone number, etc., or through the use of our third party subcontractors for the purpose of providing you with promotional material about our services, which we think may be of interest to you.
Out of respect for your right to privacy, we provide within such marketing materials the means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing mailing lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may still send you other important email communications without offering you the opportunity to opt out of receiving them. These emails may include customer service announcements or administrative notices.
corporate transaction
We may share information in the event of a corporate transaction (for example, the sale of a significant portion of our business, merger, consolidation, or sale of assets). In the case of the above examples, the transferee or acquiring company will assume the rights and obligations described in this privacy policy.
minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances will we allow the use of our services by minors without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that your child has provided us with personal information without your consent, he or she should contact us at welcome@firstglobalservice.com
Updates or changes to this Privacy Policy
We reserve the right to periodically modify or revise the privacy policy; material changes will be effective immediately upon display of the revised privacy policy. The latest revision will be reflected in the "Last Modified" section. Your continued use of the Platform, following notice of such changes on our website, constitutes your acknowledgment and consent to such changes to the privacy policy and your agreement to be bound by the terms of such changes.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you may contact us at welcome@firstglobalservice.com.
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First Global Services
Last modified July 2023